6 Possible Reasons for Requesting a Refund from App Store

The iTunes App store sales policy clearly says that you cannot cancel a purchase or receive a refund for a purchase. If you are wondering why people would want refunds for purchases that they have made from the iTunes Apps store, you can consider the following 6 possible reasons:

1. Can't stop the process

eg: You ordered an HD movie from the iTunes store but after making the purchase, you realize that it would take several hours to download that massive file to your computer. You can stop the download but your credit card will still be charged.

2. Incompatible

eg: You have an iPhone but you accidentally bought an iPad version of some app which is obviously of no use to you.

3. Purchasing for mistake

eg: You wanted to buy a game but there were at least a dozen similar titles on the iTunes store. The one you finally bought is not the one you were originally looking for and you therefore want to return it to Apple.

4. Can't work

eg: You purchased a song from iTunes store but there's some problem with the audio format and it won't play on your iPod or iPhone. Or, you purchased a conversion app from Mac app store, but it doesn't work as it described.

5. Misuse iTunes accounts

eg: You have two or more iTunes accounts and you purchased an iPhone App using the wrong iTunes account. You can't transfer apps across accounts so a refund followed by re-purchase makes more sense.

6. Accidental purchases

eg: The 1-Click ordering system, that Apple licensed from Amazon, makes it easy for anyone to buy apps, songs, movies and games from the iTunes store with a single click but this can sometimes lead to accidental purchases especially when kids have access to your devices.

These are just some of the legitimate reasons why people may want to return their iTunes store purchases and request refunds from Apple. In order to avoid the trouble by requesting refund, I suggest you read the detailed app information before making purchases in iTunes Mac app store.

Do you think that they can have a refund successfully, as the iTunes App store sales policy clearly says that you cannot cancel a purchase or receive a refund for a purchase. Don't care much about the result, if you want a refund, you need to find the way to submit your requesting first. In the next article, I will introduce the method to return apps purchased from iTunes store and get full refund.